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Sản phẩm TOSHIBA đạt tiêu chuẩn Bộ Công Thương
Thông tư 30/2011/TT-BCT












Trang chủ Bán lẻ Retail Solutions Aralco Customer Relationship Management

Customer Relationship Management

May-tinh-tien

ARALCO's CRM is extremely comprehensive and interacts with all modules and POS systems in real time. With its customer-centric features, this tool can help boost profits in the long run by enhancing customer retention.

 Features:

  • Fully user-definable customer input screen allows for collection of information that is as detailed as required
  • You can now record and keep data about customer sizes, color, brand and style preference, product categories, birth dates, occupation and any other information, to establish a demographic profile in the CRM database, enabling analysis of buying pattern, preferences. This information ensures a consistent customer experience across stores and employe
  • Establish in-store or business-to-business customer accounts to track payment, credit limit, job details, and account informatio
  • Interactive with Account Receivable 
  • Searches can be done by any data field 
  • Access to customer sales histories to help sales staff better service your clients 
  • Targeted mailings are streamlined using system-generated letters, envelope labels and emails 
  • Auto-execution of pre-defined discounts by customer groups at the POS 
  • Interactive with Loyalty Program 
  • Collect customer information during a transaction, or at a later time or date 
  • ARALCO POS integrates with web-camera so that you can create personalized photo membership or loyalty card in-store, setting your store apart from competitors  
  • Printing of membership and loyalty cards directly from ARALCO to Zebra PVC card printer with magnetic card encoding option. 
  • Membership cards can be issued by phone number, account number, passport/IC number or any other information.  

Fully interactive with Microsoft Outook

  •  Retrieve member's messages in both Inbox and Sent Mail from Outlook directly from Customer Maintenance 
  • Create reminder in Outlook Calender directly from a member's tab in the Customer Maintenance 
  • Send HTML report by email on reward point status or any info to a customer or group of customers
  • Mass email marketing and broadcasting to selected group of customers targeted from the demographic profile to draw them to your retail stores
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